Customer story

AST x Unframe

AST partnered with Unframe to take a structured, incremental approach to improving how work gets done across the business.

Industry

Defense Intelligence

use cases

Recruitment Automation

Provided solutions

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About AST

AST is a government contractor delivering mission-critical solutions across defense, intelligence, and federal civilian agencies, including the Department of Defense, Department of Homeland Security, and broader national security community.

With over 30 years of experience, AST supports programs spanning research, operations, and leadership training, including specialized engagements with intelligence and special operations communities, as well as training initiatives conducted across the U.S. and Europe.

AST’s work is defined by its ability to operate in highly dynamic environments, managing demanding schedules, evolving requirements, and diverse mission needs across military and government organizations.

This breadth of responsibility requires a flexible and scalable approach to operations, where teams must continuously adapt to new challenges while maintaining consistency, accuracy, and performance across the business.

The Challenge

As the business grew, so did the complexity behind the scenes.

Teams relied on spreadsheets, manual data entry, and repetitive processes to manage core workflows like recruiting and operations. In many cases, multiple teams were working from the same documents or datasets, but each one only needed a specific section or piece of information. That meant a lot of manual filtering, reformatting, and back-and-forth to get the right data to the right people.

In parallel, AST operates in an environment where requirements are constantly evolving. Working across multiple government agencies means adapting to changing processes, new constraints, and layers of approval that can shift from one contract to the next.

As the workload increased, teams spent more time on manual, repetitive tasks just to keep things moving. AST needed a way to reduce that manual effort, improve consistency, and give teams more time to focus on higher-value work, while staying flexible enough to handle ongoing change.

The Solution

AST partnered with Unframe to take a structured, incremental approach to improving how work gets done across the business.

Rather than trying to overhaul everything at once, the team focused on rolling out solutions department by department, starting with areas that had the most manual work and the clearest opportunity to save time.

As new workflows were built, they didn’t stay isolated within a single team. What was created in one area could be reused and adapted in others, whether that meant applying the same logic, working from shared data, or pulling specific sections from the same documents without manual effort.

This reduced the need for constant filtering, reformatting, and back-and-forth, while making it easier for teams to get exactly the information they needed.

The Impact of Unframe

Processes that used to rely on spreadsheets and manual updates are becoming more consistent and easier to manage. Teams spend less time pulling, filtering, and reworking data just to get what they need.

That time savings is starting to add up across the business, making it easier for teams to focus on the work that actually matters. 

At the same time, the way these solutions have been rolled out is starting to show broader value. What’s built in one department is now being reused in others, and connections between teams are starting to emerge.

Instead of isolated improvements, AST is beginning to see how these pieces fit together, creating a more scalable way of operating over time.

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Unframe automates our labor-intensive processes, making everything easier and more accurate. We’ve approached it department by department, use case by use case, and what’s powerful is how those AI solutions start to build on each other across the business. As we expand into new use cases, that value will only continue to grow. The Unframe team is professional, patient, and truly understands what we’re trying to achieve.
Joe Lopez
President, AST

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