Customer story

Leading CRE Company achieves 90%+ accuracy in AI-driven data cleansing

Deployed AI tenant intelligence to unify siloed tenant data into a single 360° view and eliminate blind spots before every tenant interaction.

Industry

Real Estate

use cases

AI Tenant Intelligence

Provided solutions

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The Impact
80
%+
of tenant profiles consolidated across all data sources into a single dashboard
90
%+
accuracy in AI-driven data cleansing and duplicate resolution
100
%
of tenant meetings prepared with full relationship history, open issues, and deal status

Challenge

Business development and finance teams were walking into tenant meetings without a complete picture - relationship history, open tickets, outstanding invoices, and ongoing deals were scattered across Salesforce, ERP systems, and local Excel files with no unified view. Repeated complaints surfaced in meetings that should have been resolved, manual data entry consumed significant time, and there was no way to proactively identify risks or opportunities across the tenant portfolio. As the portfolio scaled, the lack of a centralized system became a growing liability.

Solution

Unframe deployed an AI tenant intelligence platform tailored to the company's leasing and asset management workflows - giving business development and finance teams a single Tenant 360 dashboard with real-time visibility into every tenant relationship. The solution connects lease and contract data, billing and payment records, and Excel-based legacy data into one unified tenant profile per account. AI-driven data cleansing resolves duplicates, structures unformatted data, and surfaces fuzzy matches across sources automatically. Each tenant dashboard surfaces relationship sentiment, open issues, outstanding tickets, and live deal status - giving every team member full context before engaging a tenant. Opportunity signals embedded in historical data are also surfaced proactively, ensuring no upsell or renewal risk goes unnoticed.

As tailored as build & as fast as buy

Unframe gives you the best of both worlds - your data, your models, your governance - delivered through a platform that removes everything slowing you down. You stay in control. You just move faster.
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"We were walking into tenant meetings blind - finding out about complaints that had been open for months. It was embarrassing and costly. Now every meeting starts with the full picture and our tenants feel the difference."

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